An old sign in the back of Pioneer Linens reads :
A customer deserves the most courteous attention we can give her.
She is the life blood of our business.
This principle continues to be of primary importance to us. Here are emails in the last couple weeks from satisfied customers :
"I would like to take this opportunity to let you know what a pleasant shopping experience I had with Pioneer Linens. I was searching for a certain rug, so through Yahoo, I found this shop. I placed my order and within a day(after the holiday), a personal information email was sent letting me know the rug was packaged, shipped, and the following was my tracking information. The order was placed on Sunday and the rug arrived promptly on Friday. Great communications, courteous service, wonderful packing, fast delivery, not to mention a fabulous product at a great price. WHAT MORE COULD ONE ASK FOR!! Great online shopping experience.
Thanks!!"
Woman from Katy, TX
"Thank you so very much for the fine service in expediting my internet order. The napkins are great and I just love the Palermo dish towels. I've never had linen/cotton ones before and what a pleasure it is cleaning up.
I like these products so much that I just ordered more.
Thank you for all your up-dates and great service. You are a pleasure to work with."
"My granddaughter LOVES her Paradise Patch comforter and shams! They were delivered in a timely matter and are lovely. Thank you for the efficiency of your service"
"Love the placemats!"
"Great service, thanks"
"Boy, you guys are really on the ball! What great customer service!"