Wednesday, September 19, 2007

Personalization or Linen Care Questions? Email us

A woman from :
  • Williamsport, IN is interested monogramming and the cost to embroider a dozen beach towels. We offer three different sizes of monograms, and you can choose from a variety of styles and colors. The price for up to six letters ranges from $14 to $20 depending on size. 
  • Longboat Key, Fl needed to know if she could wash her matelasse in her washing machine. We do not recommend washing a matelasse in a washing machine due to it becoming extremely heavy when wet. For a matelasse dry cleaning would be the safest way to go for your beautiful bedding and your washing machine.
 

Monday, September 17, 2007

Custom Anichini

A gentleman from New Jersey wants to know if we carry Anchini sheets in a full size. We do not maintain stock in a Full by Anichini, but we can order any size our customers need in any pattern that Anichini offers.

Saturday, September 15, 2007

Happy Customers

An old sign in the back of Pioneer Linens reads :
A customer deserves the most courteous attention we can give her.
She is the life blood of our business.

This principle continues to be of primary importance to us. Here are emails in the last couple weeks from satisfied customers :

"I would like to take this opportunity to let you know what a pleasant shopping experience I had with Pioneer Linens. I was searching for a certain rug, so through Yahoo, I found this shop. I placed my order and within a day(after the holiday), a personal information email was sent letting me know the rug was packaged, shipped, and the following was my tracking information. The order was placed on Sunday and the rug arrived promptly on Friday. Great communications, courteous service, wonderful packing, fast delivery, not to mention a fabulous product at a great price. WHAT MORE COULD ONE ASK FOR!! Great online shopping experience.
Thanks!!"
Woman from Katy, TX

"Thank you so very much for the fine service in expediting my internet order. The napkins are great and I just love the Palermo dish towels. I've never had linen/cotton ones before and what a pleasure it is cleaning up.
I like these products so much that I just ordered more.
Thank you for all your up-dates and great service. You are a pleasure to work with."

"My granddaughter LOVES her Paradise Patch comforter and shams! They were delivered in a timely matter and are lovely. Thank you for the efficiency of your service"

"Love the placemats!"

"Great service, thanks"

"Boy, you guys are really on the ball! What great customer service!"

Wednesday, September 12, 2007

Luxury Linen Wash


I received my Linen Wash yesterday. Just love that product!
Best regards,
Woman from Cincinnati

Tuesday, September 11, 2007

Customer Questions

A woman from :

  • Texas wonders if we carry Dea Comforters, we do carry many Dea styles in the store and on our web site. Along with those styles we are more then happy to look into any special items that we can custom order from Dea.

  • Ohio is interested in pictures of contemporary bedding collections. Besides all of our basic collections online we offer a wide variety of new styles that come in more rapidly than we can put them online. If you have a specific look in mind, call us and chances are we can find what you need or custom-make it for you.

  • Illinois asks if we carry one piece bedspreads in our store. We do carry a great collection of Ann Gish Washable Silk Comforters in fabulous colors to choose from.

A man from :
  • Cairo, Egypt who seen our products in a design magazine wants to know if we can ship to Egypt. We do ship all over the world and enjoy hearing from our customers across the globe.